At Gymsquad, we value your satisfaction and strive to provide you with high-quality fitness apparel and accessories.
1. Return & Exchange Policy:
- All sales are final; no exchanges or returns will be accepted.
- Exceptions are made only in cases of verified manufacturing defects.
- If an exchange is approved due to a manufacturing defect, the customer is responsible for the shipping costs to return the product.
- We kindly ask that you carefully review your order before making a purchase.
- We sincerely appreciate your understanding and thank you for choosing Gymsquad.
2. Cash on Delivery (COD) Orders:
- For both COD and prepaid orders, we will process a refund to your bank account within 7 days from the day of return pickup.
- For COD orders, COD charges of Rs. 49 will not be refunded
3. Contact Us:
- For any issues or inquiries, you can reach out to our customer support portal or contact us at support@gymsquad.in
- Our customer support is available to assist you with any questions or concerns.
4. Cancellations:
- Cancellations are only possible until the order has not been dispatched from our warehouse.
5. Terms and Conditions:
- Bank account details provided by the customer will be final, and any errors in the details provided by the customer will not be the responsibility of Gymsquad.
- If you receive an SMS or email indicating that your order has been delivered, and you haven't received it, please contact us within 24 hours.
This return and exchange policy is subject to change, and any modifications will be updated on our website. If you have any questions or require assistance, please don't hesitate to contact us. Gymsquad is committed to providing you with excellent service and a seamless shopping experience.