Exchange Policy
- You may request an exchange within 7 days of receiving your order.
- Products must be unused, unwashed, and returned in their original packaging with tags intact.
- Exchanges are only accepted for size and color issues (subject to stock availability).
- Once we receive and inspect the product, the exchange will be processed within 7–10 business days.
Return Policy
- Returns are accepted only in case of damaged or defective products and wrong items received
- Return requests must be raised within 7 days of receiving the product.
- Refunds (if applicable) will be processed after the product passes quality check.
Refund Policy
- For both COD and prepaid orders, refunds will be processed to your bank account within 7–10 business days from the date of return pickup.
- Please note: For COD orders, the COD charges of ₹49 are non-refundable.
- Bank account details provided by the customer will be final, and any errors in the details provided by the customer will not be the responsibility of Gymsquad.
Cancellations
- Orders can only be cancelled before they are dispatched from our warehouse.
- Once an order is shipped, it cannot be cancelled.
- You may opt for an exchange or return (as per our policy) after delivery.
Contact Us
- For any issues or inquiries, you can reach out to our WhatsApp or email at igymsquad@gmail.com
- Our customer support is available to assist you with any questions or concerns.
Important Notes
- By shopping on gymsquad.in, you agree to the terms stated in this Return & Exchange Policy.
- This policy is subject to change without prior notice. Any updates will be published on this page.
- If you receive a message/email saying your order has been delivered, but you haven’t received it, please get in touch with us within 24 hours of that message.
This return and exchange policy is subject to change, and any modifications will be updated on our website. If you have any questions or need help, please don't hesitate to contact us. Gymsquad is dedicated to delivering exceptional service and a seamless shopping experience.
